399t Privacy Policy — Your Data, Fully Protected
399t is committed to handling your personal information with transparency and care. This Privacy Policy explains exactly what data we collect, why we collect it, and how we keep it secure across our Bangladesh-focused gaming platform.
1. Introduction
This Privacy Policy ("Policy") sets out how 399t ("we", "us", "our") collects, processes, stores, and protects the personal data of players and visitors who access the 399t platform at https://399t.bio and its associated pages (the "Platform"). 399t is committed to handling your data with integrity and transparency. By registering an account or otherwise using the Platform, you confirm that you have read this Policy and consent to the use of your data as described herein.
399t operates as a safe and reliable platform with SSL encryption and fair play standards. We collect only the data necessary to deliver our services, process payments in BDT via bKash, Nagad, Rocket, and Upay, verify player identity, prevent fraud, and meet applicable legal requirements. We do not sell personal data to third parties for commercial purposes.
Your Privacy at a Glance
We collect only what is necessary. All data transfers are protected by SSL encryption. We do not sell your data to advertisers or third-party marketers. You have the right to access, correct, and request deletion of your personal data by contacting [email protected] at any time.
2. Information We Collect
399t collects personal data across the following categories. We gather only what is reasonably necessary for the purposes stated in this Policy:
Identity and Registration Data
Full name, date of birth, nationality, registered mobile number, username, and government-issued identity document details provided during KYC verification, such as a National ID card or passport number.
Payment and Financial Data
Mobile wallet references (bKash, Nagad, Rocket, Upay), transaction IDs, deposit and withdrawal amounts in BDT, and payment method identifiers. We do not store full card numbers or mobile wallet PINs — payment transactions are handled directly by the respective payment providers.
Technical and Device Data
IP address, browser type and version, operating system, device type (Android or iOS), screen resolution, time zone (Bangladesh Standard Time, UTC+6), referring URL, and session duration. This data helps 399t optimise the Platform for Bangladeshi mobile users.
Gaming and Betting Activity Data
Game history, bet amounts, wager outcomes, bonus usage, session activity, sports betting selections including cricket markets (BPL, IPL, T20 World Cup), and responsible gaming tool usage such as deposit limits and self-exclusion requests.
Communications Data
Records of your correspondence with the 399t support team, including support request content, complaints, and any documents you submit in connection with a support query or KYC request.
3. How We Use Your Information
399t uses the personal data collected from players for the following purposes. Each purpose has a corresponding legal basis set out in Section 4 of this Policy:
- To create and manage your player account, authenticate your identity at login, and maintain account security throughout your use of the Platform.
- To process deposits and withdrawals in BDT via bKash, Nagad, Rocket, Upay, and other supported payment methods, and to maintain accurate financial records of all transactions.
- To conduct KYC identity verification as required for anti-money-laundering compliance, fraud prevention, and age verification confirming all players are 21 years of age or older.
- To monitor gaming and betting activity for signs of problem gambling, enforce responsible gaming limits set by the player, and respond promptly to self-exclusion requests.
- To communicate with you about your account, including transaction confirmations, security alerts, support responses, and material updates to these policies where required by law.
- To improve the Platform's performance and user experience by analysing aggregated, anonymised usage data. This analysis does not involve profiling individual players for targeted advertising.
4. Legal Basis for Processing Your Data
399t processes your personal data under one or more of the following legal bases, depending on the nature of the processing activity:
- Contractual necessity — Processing is required to fulfil the contract between 399t and you as a registered player, covering account creation, payment processing, game delivery, and support communications.
- Legal obligation — Processing is necessary to comply with applicable laws including anti-money-laundering regulations, KYC requirements, and age verification obligations.
- Legitimate interests — Processing is carried out for 399t's legitimate business interests such as fraud detection, security monitoring, and improving the Platform for Bangladeshi players, provided those interests are not overridden by your rights.
- Consent — Where you have provided explicit consent for a specific processing activity such as receiving promotional communications, we process your data on that basis. You may withdraw consent at any time by contacting [email protected].
5. Sharing Your Information
399t does not sell, rent, or trade your personal data to third parties for commercial purposes. We may share your data only in the limited circumstances described below:
- Payment processors — Mobile wallet providers (bKash, Nagad, Rocket, Upay) and card networks (Visa, Mastercard) receive only the minimum data necessary to authenticate and process your BDT deposit or withdrawal transaction.
- KYC verification partners — Where required by compliance obligations, we may share identity document data with a certified KYC verification service provider for the sole purpose of authenticating your identity.
- Game studio providers — Evolution Gaming, Pragmatic Play, Ezugi, Spribe, and other partner studios receive anonymised session identifiers to deliver their game content. They do not receive your full name, payment data, or contact details.
- Law enforcement and regulatory authorities — If required by law, court order, or regulatory direction, 399t will disclose personal data to the relevant authority. We will endeavour to notify you unless prohibited by law from doing so.
Our Commitment: No Data Sales
399t does not share your personal data with advertisers, data brokers, social media platforms, or any other party for marketing, profiling, or resale. Your gaming activity on 399t is never used to build a profile sold or provided to any third party.
6. Payment Data and Mobile Wallet Privacy
All financial transactions on the 399t Platform are denominated in BDT and processed through Bangladesh's leading mobile financial services — bKash, Nagad, Rocket, and Upay. When you initiate a deposit or withdrawal, you interact directly with those providers' secure payment interfaces. 399t receives a transaction confirmation and reference number but does not store your mobile wallet PIN, full account number, or authentication credentials.
The privacy of your mobile financial service accounts is governed by the respective privacy policies of bKash, Nagad, Rocket, and Upay. 399t recommends reviewing those policies to understand how those providers handle your data. Queries about transactions processed by those providers should be directed to their customer support channels.
7. Data Security
399t implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the Platform is protected by SSL (Secure Sockets Layer) encryption. Our servers are protected by firewalls, intrusion detection systems, and access controls restricting data access to authorised personnel only.
While 399t takes all reasonable steps to protect your data, no online platform can guarantee absolute security against every conceivable threat. You are also responsible for keeping your login credentials confidential and using a secure connection when accessing the Platform. If you suspect your account has been compromised, contact us immediately at [email protected].
8. Your Rights Over Your Personal Data
As a player on the 399t Platform, you have the following rights regarding your personal data. To exercise any right, contact us at [email protected]. We will respond to all verified requests within a reasonable timeframe:
Right of Access
Request a copy of all personal data 399t holds about you.
Right to Rectification
Request correction of inaccurate or incomplete personal data held in your account.
Right to Erasure
Request deletion of your personal data where it is no longer needed for the purposes collected, subject to our legal retention obligations.
Right to Object
Object to processing where we rely on legitimate interests, including objecting to any direct marketing communications.
Right to Portability
Request your personal data in a structured, machine-readable format where technically feasible.
Right to Withdraw Consent
Where processing is based on your consent, withdraw it at any time without affecting the lawfulness of prior processing.
Please note that exercising certain rights such as erasure may affect your ability to continue using the Platform, particularly where the data is necessary for KYC compliance or to fulfil an active contract between you and 399t.
9. Cookies and Tracking Technologies
399t uses cookies and similar tracking technologies to operate the Platform, remember your session preferences, detect fraudulent login attempts, and analyse anonymised usage patterns to improve the experience for players in Bangladesh. Cookies are small text files stored on your device by your browser. The following cookie types are used on the Platform:
- Essential cookies — Required for the Platform to function correctly, including session authentication, CSRF protection, and load balancing. These cannot be disabled without impairing core Platform functionality.
- Analytical cookies — Collect anonymised data about how players navigate the Platform. This helps 399t identify usability issues and improve the mobile experience for Bangladeshi users.
- Preference cookies — Store your in-session preferences such as language selection and display settings so you do not need to reconfigure them on each visit.
You can manage cookie preferences through your browser settings. Disabling essential cookies may prevent certain Platform features from functioning correctly. 399t does not use third-party advertising cookies or cross-site tracking technologies for targeted advertising purposes.
10. Data Retention
399t retains personal data for as long as your account is active and for a reasonable period thereafter as required by applicable legal, regulatory, and compliance obligations. Account and identity data is retained for a minimum of five years following account closure to satisfy anti-money-laundering record-keeping requirements. Transaction records are retained for a minimum of five years. Support communications are retained for three years from the date of the relevant interaction.
When personal data is no longer required for the purpose for which it was collected and no legal retention obligation applies, 399t will securely delete or anonymise it. Anonymised data — where it is no longer possible to identify an individual from the remaining information — may be retained indefinitely for statistical and analytical purposes.
11. Minors and Age Verification
399t is strictly an adult-only platform. Use of the Platform is permitted only to individuals who are 21 years of age or older. 399t does not knowingly collect personal data from individuals under the age of 21. As part of our registration and KYC process, we verify the age of all players. If 399t discovers that an account has been created by or on behalf of a minor, that account will be immediately closed, any deposited funds returned to the payment source after verification, and all associated personal data deleted to the extent permitted by law. If you are a parent or guardian and believe a minor in your care has created an account, please contact us immediately at [email protected].
12. Changes to This Privacy Policy
399t reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When we make material changes, we will post the updated version at https://399t.bio/privacy-policy and update the Effective Date at the top of this Policy. Where required by applicable law or where changes materially affect your rights, we will endeavour to notify active players via their registered contact details.
Your continued use of the Platform after an updated Privacy Policy comes into effect constitutes your acceptance of the revised Policy. If you do not agree with the updated Policy, you must stop using the Platform and may request account closure by contacting [email protected]. We encourage you to review this page periodically to stay informed about how 399t protects your personal data.
13. Contact Us About Your Privacy
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 399t handles your personal data, please contact our support team. We are committed to responding to all privacy-related enquiries promptly and transparently. Our support team is available 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6).
Privacy Support Contact
Email: [email protected] — Available 24/7, Bangladesh Standard Time (BST, UTC+6). Please include your registered username and a clear description of your privacy request so we can assist you efficiently.
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